CONSUMER ALERT

Perhaps it's the journalistic instinct in me, or the fact that I'd hate to see another couple go through the shit we've encountered with this place.
I mentioned in a previous entry that the jeweler that we got my engagement ring said they'd fix my ring for free.

Off the ring went, encased in a jewelry box, surrounded by a well insulated envelope and shipped in a box. We got confirmation that it arrived in New York, but we wanted to hear from the jeweler that they got it.

Here's what we got:

"Hi.
Yes we got it.
You said: "Today, a small baguette diamond fell out of its setting and cannot be found" well - Even it it fell out just like that - after all this time it is the Insurance responsibility not ours but we wanted to show you good faith and therefore agreed to repair it for free. However - The ring you sent us is so badly bent that it looks like a truck went over it. This was totally untruthful and disrespectful. Where is your shame people?? where is your fear of god and honesty?
You need to send us a check for $200.00: $50.00 for shipping and insurance and $150.00 for the stone or we send it back (but you still need to send the $50) while filing a fraud complaint against you.
Shame on you! How low can you go? When you buy a car and you hit a wall becase you are drunk - do you send the car back to Ford and blame them?"

ARE YOU KIDDING ME? DON'T EVER PURCHASE FROM ROMANCING THE STONE, OR RTS, INC., IN NEW YORK.

If fire could shoot my nostrils and ears right now, I swear. The ring was never bent. It was on my friggin finger until the day I noticed the stone missing. If this place was here and not in NY, I would be in their faces all day.

Don't mess with a woman and her diamonds.